Privacy Policy

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This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Telephone: 07502 301380

Email: fathcheshire@gmail.com

What information we collect, use, and why

We collect and use the following information to provide our services:

· Name(s) and contact details

· Address(es)

· Purchase or account history

· Website user information (including user journeys and cookie tracking)

· Information relating to compliments or complaints

This information will also be used for the operation of customer accounts, providing service updates and  marketting new services. 

We collect and use the following information for recruitment purposes:

· Contact details (eg name, address, telephone number or personal email address)

· Date of birth

· National Insurance number

· Employment history (eg job application, employment references or secondary employment)

· Education history (eg qualifications)

· Details of any criminal convictions (eg Disclosure Barring Service (DBS), Access NI or Disclosure Scotland checks)

Lawful bases, collection of data and our retention policy 

Our lawful bases for collecting and processing personal information to provide the above referenced services and operations is consent. 

We do not collect information from any sources other than people directly. 

We will process your personal information for the duration of your engagement with our services. Beyond the end of this term, we will retain basic contact information and past accounts information for 12 months. 

Who we share information with

We may share your information with the following:

· Freelance contractors (for the purposes of them carrying out agreed services)

· Organisations we need to share information with for safeguarding reasons

· Professional or legal advisors

· Organisations we’re legally obliged to share personal information with

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal data.

Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

This privacy policy was last updated on 22 May 2024.